PASSWORD REST CIRCLE OF HELL

[questionyibit]

Password reset comes in to mail does not matter if opened on phone or pc , launches meraki go app or site and just goes to login ????? plus I know the old pass word was fine !!! 

HOW DO YOU GET INTO THIS PRODUCT - NO SUPPORT OTHER THAN THIS FORUM >> THIS IS YOUR ISSUE NOT MINE !!!

[Hoamboy]

@questionyibit 

Dude, if you lose your password, this YOUR issue and no one else's - just to clarify.

I agree that this is sub-optimal when always being pointed to a next login which is useless here.

Why don't you send an email (ideally from the one you trying to login with) to support@meraki.com and you will be helped?

[hidden0]

Hi @questionyibit ,

We apologize for the reset loop - there was a known issue with the password reset email not generating the proper redirect and this is now resolved as of yesterday evening. You should be able to reset your password now, but if not shoot us an email at help@meraki-go.com and we'll do our best to get you sorted out promptly.