Experience Client360: An Enhanced Client View on the Meraki Dashboard!

Phi-L
Meraki Employee
Meraki Employee

Experience Client360: An Enhanced Client View on the Meraki Dashboard!

Howdy Meraki Partners!

 

We’re excited to share that Client360 is now live in Meraki Launchpad 🚀, our demo organization available to all Partners and Cisco employees. Client360 is an initiative by our dashboard and Assurance teams to provide a unified view of wired, wireless, and remote clients—helping you troubleshoot a given client connection more intuitively and faster than ever before.

 

Client360 isn't in just one place -- it's an improvement and optimization of both the organization-wide Summary page and individual client pages. Highlights include:

 

  • Connectivity Timeline – Track client activity and status over the past week.

  • Onboarding & Correlated Events – Quickly surface the root cause of issues like DHCP or DNS failures.

  • Client Topology – Visualize the connection path (live and historical), including ThousandEyes app monitoring if licensed.

 

Client360 is in public beta, which as you all know means it's demoable in Meraki Launchpad 🚀! We've already configured the new Client360 look If you'd like to check this out for yourself, go ahead and follow these steps:

 

 

  1. Log into Meraki Launchpad 🚀 through dCloud and authenticate with your Cisco credentials.

  2. In the Meraki Launchpad 🚀 organization, start at the Summary page and then explore the new look and feel.

  3. Use it in your own demos to highlight faster troubleshooting, richer context, and proactive support.

 

And just because I'm so nice (and for anyone who doesn't have Launchpad access), I created my own guided simulation to help you experience Client360 in just a few easy steps. I hope you like it, and the simulation is open to all! And, of course, let me know what you think in the comments below 🙂       


 

📘 Full documentation here: Client360

 

We can’t wait to see how you use this in customer conversations—jump into Launchpad today and start exploring!

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