Meraki MR 36 Not connect to Meraki Dashborad and Not receive DHCP Address from DHCP Server

[Makisam]

Dear All,

        I'm trying to add MR36 to My Meraki Dashboard, but it can't connect to Meraki Dashboard and also it not receive any dhcp address from server. If I connect with my laptop on that link , my pc got dhcp easily. I want to know what is this issue. If face only on MR36, other AP are fine. Thanks.

[alemabrahao]

Have you tried the factory reset on the access point?

[PhilipDAth]

You could also check the local status page on the MR (after doing a factory reset) and see what reason it is reporting.
https://documentation.meraki.com/General_Administration/Tools_and_Troubleshooting/Using_the_Cisco_Me...