Course Content Firmware and Cross-Platform not loading

[RoxanaP]

Hello,

I want to complete the "Meraki Platform Fundamentals" course but the following module is not loading : Firmware and Cross-Platform.

The Status is In Progress but when I press resume the error attached occurs.

I've tried also from a different browser, same issue.

Can you please advice ?

Thanks,

Roxana

[alemabrahao · Accepted solution]

If you are experience access issues open a ticket  emailing lms_helpme@absorb.zendesk.com.

[AmyReyes]

Hi Roxana, 

I also shared this issue with the Learning team directly so they could investigate. They made a change on the backend and confirmed it seems to be working again. Could you please give it another try and confirm if this is resolved, or are you still seeing the issue? Thanks!

[RoxanaP]

Hi Amy,

Unfortunately, still not working, I'm receiving the same error.

Anyhow, I've sent an email to lms_helpme@absorb.zendesk.com. , I'm waiting for their feedback now....

Thank you!

Roxana

[AmyReyes]

Hi Roxana, thanks for letting me know! The team will investigate further and will reach out to you directly to resolve this. I hope you get a resolution soon!

[RoxanaP]

 lms_helpme@absorb.zendesk.com saved me, it seems it was necessary to un-enroll and re-enroll me to the Firmware and Cross-Platform course.

Thank you!

Roxana