unbind and retain config issue

[Safe_ISA]

Greetings

 i'm facing some issue with unbind  and retain the config for some network that we have . some networks just work fine  with retain the config  but other network it gave that error

{'errors': ['Unbinding will not retain the correct config']}

 if  post that

{"retainConfigs": True}

if i remove that part from the post or i set to false  then it will work fine  but i will lose the config. and that will not help with my automation .

my question is there certain device model or version   that retain config is not working on . . is there any extra step i need to do it before  i post this call.

again i notice it work fine  with other networks with no issue but it just triggered  on some network.

if i do the unbind and retain config through the dashboard then  it will show ( fail to unbind)

[Ryan_Miles]

If it's working sometimes that tells me your syntax is correct. If it's still failing for some networks I would recommend opening a Support case so engineering can get to the root of the issue.

[Safe_ISA]

thank you Ryan .  i'm sure my syntax is correct  because the same syntax  is working fine with other network under . it only  with certain network that i get that error .

also i run into same  error if i do that  through the  meraki dashboard by  hit the unbind button and select unbind and retain config

Unbinding Failed!

Selected networks failed to unbind from template <templet name>as some of the configurations could not be retained.

 i had ticket already open with Meraki support   still waiting their response . i assume that there is some setting the templet that prevent that unbind  but not sure which one

[AutomationDude]

Hello,

Were you able to get any idea for why this API call fails on certain networks? I'm working on a similar script and would was curious to know if you've been able to find any patterns. 

Thanks!

[Safe_ISA]

no nothing yet . i also have ticket open and waiting their response.

in meantime  the way how i by pass this  issue and automate the process  . is by  getting all the current config for the network  then remove the old network , then push the config to the new network that not using any templet

[mjheaberlin]

I'm seeing this same exact issue. We have unbound hundreds of networks, but there are 3 that we get an error on. We're using the Meraki dashboard to do this. I downloaded and analyzed the HAR data to find the "unbinding will not retain the correct config" response. Meraki support suggested it was trying to save MX and MR configs, but the network was switch only. We appeased their request by creating a combined network and then retrying but still receive the same error.

[MAzad]

Anyone got this issue resoled? I am facing the same problem on 2 out of 30 networks.

[Safe_ISA]

no solution from meraki, the support mention  that some of these  network  the config was  sync , in spite off  the dashboard show it is update.

some of the network suddenly start  unbind successfully . for the one that still gave issue i use work around  by building new network that not bind to templet and make sure this network have the same config , then move the devices from old network to the new network . i know it is alot of work but i utilized the Meraki API and automate  the whole process 

[MAzad]

Thanks a lot