Meraki Community

Prodrick

Is there a published maintenance schedule for snmp.meraki.com? We’re starting to notice a correlation of no data being returned at around 1:30AM EST (New York time) across more than one customer. It doesnt last long, but i’m looking to understand if this might be completely normal, like a scheduled service restart (or not) before i open a support case. We only use snmp.meraki.com to get the client count and for wired interface data on MR and MX (non-uplinks), and otherwise all other telemetry comes via the Dashboard API.

alemabrahao

Have you checked here? https://status.meraki.net/

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.

Brash

Any unexpected downtime is typically posted on the Meraki status page (linked above).

If you're seeing something regular, Meraki support is probably the best to answer this question. It could be scheduled maintenance on the node if there's a correlation with the customers seeing the issue and their associated node/shard.