ServiceNow meraki connector not working in Xanadu release

Jhansi
Here to help

ServiceNow meraki connector not working in Xanadu release

We installed the Servicegraph connector for Meraki in Xanadu version of our ServiceNow and see that the robust transform map is throwing an error that there are no entity mappings available for location. When I checked there are about 7 entity mappings that were empty.

 

We have the same connector installed in our dev instance which is in washington DC version that works perfectly. Was anyone been able to resolve this.

4 Replies 4
Picardo
Comes here often

This appears to be the same issue as many others are facing : Missing entity mappings in Meraki Service Graph Connector 1.5 - The Meraki Community

Jhansi
Here to help

Any solution yet?

Picardo
Comes here often

No ... Unfortunately none that I know of.

Picardo
Comes here often

There appears to be a potential solution in the link above now.

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