We are in the process of doing some testing with Meraki webhooks and integrating with PagerDuty for alerts that get generated by our devices. We have the webhook setup and the alerts are getting through to PagerDuty. What we are seeing however, is that when the devices comes back online, the "back online" message is generating a new alert in PagerDuty instead of resolving the existing alert.
PagerDuty support is telling us that the interface from Meraki to PagerDuty was written by Meraki. Has anyone done this integration and have you seen this problem? What, if anything, did you do to resolve it?
Actually I have already written an HTTP server/event parser as an interface between N-Able/N-Central and PagerDuty. But, because we don't have the certificate for SSL on the server that runs it, I can't get the Meraki webhook to talk to it.