Incorrect organisation licenseState / licensedDeviceCounts retuned

Martin_Rowan
Getting noticed

Incorrect organisation licenseState / licensedDeviceCounts retuned

Hi, 

 

We're developing some API integration with Meraki for SD-WAN devices. We have a MX68W and a MX60 in our organisation, with only the MX68W currently licensed. 

I'd expect the call: https://api.meraki.com/api/v0/organizations/:organizationId/licenseState to list the MX68W in the "licensedDeviceCounts" however what I'm seeing returned is: 

{
    "status": "License Required",
    "expirationDate": "N/A",
    "licensedDeviceCounts": {}
}

Calling https://api.meraki.com/api/v0/organizations/:organizationId/licenses shows the licensed device.

 

What is needed to get the correct licensedDeviceCounts returned?

 

5 Replies 5
CBurkhead
Building a reputation

I would expect to see the MX68W in the license count too, if you have the license. I just ran my script to get the license and device counts for my organizations and it seems to be working fine. I do not have an MX68W in any of my organizations,but one does have an MX68CW license and that is being reported correctly.

BrechtSchamp
Kind of a big deal

For me the first call returns the correct licensedDeviceCounts.

 

The second call seems to be meant for organizations that are using per-device licensing and returns this message:

{
    "errors": [
        "Organization with ID XXXXXXXX does not support per-device licensing"
    ]
}

 

Did you switch your organization to per-device licensing?

CBurkhead
Building a reputation

As an FYI, we are using the per-device licensing. So the first call is still works in that case and returns valid data.

Martin_Rowan
Getting noticed

Looking at the inventory change log for when we applied the license (on 21 Nov) , it shows "Assigned 1 MX68W device licenses", so yes I believe we're using per-device licensing. But I'd still expect the org license status to reflect the number and type of licensed devices.

 

We only have a couple of devices as needed them for some testing outside of the devnet/sandbox environment.

Martin_Rowan
Getting noticed

I've opened a support case with Meraki, will see if they can get to the bottom of what's going on.

 

The API call was looking really promising for being a simple/lightweight method to get an inventory and count of device types without needing to request details of all devices within the org.

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