Getting the free license details via API

Manish2 · ‎03-02-2021

Hi Team,

For both Co-Term and PDM we are not getting the list of free license details via API.

MV-SEN : for Co-Term , the UI shows the trial licenses but the api doesnt return the details.
System Manager : for both , Co-Term and PDM , we are not able to get any info about the trial licenses via API.

Can you help with the above questions?

Regards

Manish

Mandar · ‎03-03-2021

Hello Manish,

What is the error code you are getting when you run the API call for get_organization_license?

Are you following this kb for both PDL and Co-term orgs?

Manish2 · ‎03-03-2021

Hi Mandar,

Lets take the 2 cases which I mentioned in the original message and expand it a bit more

1. MV-SEN Free Licenses issue for Co-TermOrg :

For Co-Term Org the api organization-licenses does not work

{

"errors": [

"Organization with ID <ORG-ID> does not support per-device licensing"

]

}

And if we call the licenseState API for the Co-Term Org:

ie /organizations/:organizationId/licenseState

The result set doesnt not contain the Free MV-SEN licenses

2. For Free System Manager Licenses

a. For Co-Term Org , again the licenseState API will not return the free or trial licenses

b. For PDL org , the organization-licenses API also doesnt return the SM Trial licenses.

Let me know if I was able to explain my issue sufficiently

Regards

Manish