licensing

Abechara
Here to help

licensing

Any way to split two organizations with spliting licensing and configurations , please note that my license is cotermination

thank you in advance 

5 Replies 5
alemabrahao
Kind of a big deal
Kind of a big deal

Yes, there is, as long as it is part of the same organization, it would be interesting to contact Meraki support.

 

https://documentation.meraki.com/General_Administration/Licensing/How_to_Request_a_License_Transfer

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.

for the moment i am the owner of the two organizations but later on i will separate them 

Who Can Request a License Transfer?

Only organization administrators with full read/write permissions on both source and destination organizations will be able to request a license transfer.

The full org administrator requesting the transfer must have the same email address on the source and destination organizations. 

SAML administrators (assigned a role that grants full organization privileges) may request license transfers, as long as there is a local administrator that meets the above requirements that can be utilized as a "placeholder". 

 

Meraki Support will NOT proceed with a license transfer if it is requested by:

  • A read-only organization administrator
  • A network administrator
  • An administrator who only has sufficient permissions for one of the two involved organizations 
  • An administrator who manages the source and destination organizations under different accounts (regardless of permissions)
  • A SAML administrator (regardless of permissions) if there is no local administrator to act as a placeholder

Required Information

Information required to proceed with the license transfer:

  • The source license key that will be utilized for the transfer (the twelve-digit code in the format "Z2##-####-####")
  • The device type(s) and count to be moved to the destination organization 
    • It is possible to move only a selection of licenses from a full license key 
  • Name and link for the destination organization 
  • The requestor's 4-digit administrator support passcode for the source and destination organization
I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
Ryan_Miles
Meraki Employee
Meraki Employee

Support can help with an Org split (which includes licensing). This is a coordinated effort and special process of keeping configs intact while splitting the Org.

The other option is create a new Org, rebuild configs there, move devices, then move your licenses. You can do all those actions including the license move without Supports involvement. https://documentation.meraki.com/General_Administration/Licensing/How_to_do_a_License_Transfer_in_Co...

Warren
Getting noticed

Also note on orgs that use saml logins - you need to leave yourself as a regular organization admin with an alias email address in order to get notifications about licenses.  Meraki just turned off our organization that is licensed till 2027 because a device was added to the dashboard but the purchased license was applied.  The only notice that is sent is to the non saml org admins.

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