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iOS Lock Screen Payload

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iOS Lock Screen Payload

iOS version number included in payload does not update when O/S is updated.  Reinstalling the Meraki profile does the trick but is not practical for many devices.

3 REPLIES
A model citizen

Re: iOS Lock Screen Payload

Hi @jghumphrey,

 

Was this ever fixed?

 

I have started to put the serial number of the device on to this payload for support reasons, this one caught my eye but I did not want customers thinking the iOS was to blame for issue x.


Thank you,
Peter James

New here

Re: iOS Lock Screen Payload


@PeterJames wrote:

Hi @jghumphrey,

 

Was this ever fixed?

 

I have started to put the serial number of the device on to this payload for support reasons, this one caught my eye but I did not want customers thinking the iOS was to blame for issue x.


Thank you,
Peter James


This is apparently not a hot issue for anyone; I have had no response.

A model citizen

Re: iOS Lock Screen Payload

Hi @jghumphrey,

 

Who said this was not an issue for anyone? The Meraki support team?

 

If you contact the UK support number at around 1800 GMT you get the California office which is where the Cisco development team is based. Make of that statement what you will...

 

Thank you,
Peter James