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User field blank in Clients Monitoring

New here

User field blank in Clients Monitoring

Sorry if this is something very basic or easy, I am new to Meraki. I am in the process of trying to weed out the last couple of people still using Windows 7 systems. Under Network-Wide > Clients under monitoring of the 114 client devices listed only two devices, one is an iPhone the other is Mac OS X 10.14, are showing the username in the user field the other 112 are blank. Any way to show them for the other 112 devices?

Kind of a big deal

Re: User field blank in Clients Monitoring

I'm going to guess you are only using authenticated access for WiFi and not switchng.  You only see usernames for authenticated users.

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