Server Error when trying to login to Meraki Dashboard

emmveeHD
Comes here often

Server Error when trying to login to Meraki Dashboard

For the last 30 minutes, we've been running into an issue with our Meraki dashboard. When trying to login, we receive the error page below:

 

Server error

The server encountered an error and could not complete your request. A message has been sent to our engineering and support teams to notify us of the problem, and we will fix it as soon as possible.

The Cisco Meraki Dashboard is temporarily unavailable, but rest assured your Meraki equipment is still running and network operation has not been interrupted. Learn more about Meraki's out-of-band control.

 

End users are also unable to login to to our Client VPN. I'm not finding any information on this outage on these forums, but there's a few on the Meraki Reddit page.

 

I'm located in the United States (Pacific Standard Time).

2 Replies 2
emmveeHD
Comes here often

It appears that both the Meraki Dashboard and the Client VPN feature is now working. Unsure what the issue was, hopefully Meraki will be able to explain.

I suspect if client VPN was affected then the shard that your organisation is hosted on was having an outage. 

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