Remove licenses on the meraki dashboard

Sandra_LF
Conversationalist

Remove licenses on the meraki dashboard

Hello!

 

The sales department mistakenly sent us 2 meraki order codes with various licenses for MR and they were uploaded to the dashboard.

 

Since they are not going to be used because they are not correct and the sales department is going to change them and give us new ones, I want to remove them from the dashboard but I can't find the option to do so, can you help me?

 

Thank you so much!!

Kind regards

4 REPLIES 4
alemabrahao
Kind of a big deal
Kind of a big deal

You need to open a support case.

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
PhilipDAth
Kind of a big deal
Kind of a big deal

You can remove a licence within 7 days by clicking the curly arrow to the right of the licence:

https://documentation.meraki.com/General_Administration/Licensing/Meraki_Co-Termination_Licensing_Ov... 

 

 
 
 

Screen Shot 2016-05-20 at 12.15.55 PM.png

This option doesn't appear in my dashcboard, but thanks for the help.

You need to open a support case.

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
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