Hi Community,
Upgraded MS, it gave error post upgrade. Logged a case with Meraki Support and after troubleshooting Meraki support has initiated a RMA. I've read that i have to claim the device & then add the claimed device to the network but if someone has gone through the whole process of introducing an RMA device to the network can sure help me out here.
Need the exact procedure to add the RMA device to the Network, have the exact configuration of the faulty switch pushed on to the new device, bring it UP & working.
Thanks in advance.
Solved! Go to solution.
Once you have received a replacement MS switch, you can clone your configuration from your old standalone switch to your new switch by following the instructions in this document 'Switch Cloning'.
If the switch to be replaced is a stack member, however, consult the instructions in our switch stacking documentation, under the section Replacing and Cloning Stack Members.
Full doc: https://documentation.meraki.com/MS/Other_Topics/Troubleshooting_and_Replacing_a_Faulty_MS_Switch
Once you have received a replacement MS switch, you can clone your configuration from your old standalone switch to your new switch by following the instructions in this document 'Switch Cloning'.
If the switch to be replaced is a stack member, however, consult the instructions in our switch stacking documentation, under the section Replacing and Cloning Stack Members.
Full doc: https://documentation.meraki.com/MS/Other_Topics/Troubleshooting_and_Replacing_a_Faulty_MS_Switch
So, the steps would be
1.Claim the device & add it to the Network.
2.Once that is done i will have to clone the configuration from my source to the target device.
3. Then connect the Uplinks (Core switch) from faulty device to the RMA device & once it connects the Internet the configuration will be fetched from the Dashboard ?
My faulty switch has a Static IP assigned i believe that is the only part which needs to be done manually to the RMA device.
Please correct me if my understanding & process is wrong
You are correct.
I'm sorry to hear that your switch upgrade didn't go well, and resulted in an RMA.
If I may ask - what happened?
Here goes..
Here goes..