I have the problem about inventory device. My customer have MR33 1 unit, he said he had bought MR33 in Malaysia (or another country, I can't remember) and cannot remembered organization (Because he don't know who is register this MR33 in anywhere).
The question is 1. How to unclaim device or investigate device in unknown organization ? 2. Do you check to where the this device using is ?
In case of my customer is account manager
Cloud you help me to check where this MR33 using is ? and How to unclaimed this device ??
Thank Jesus a lot!!!! My customer found the ID and password user-login in unknown organization, But that organization has license (Not expired), it has MR 1 unit and MX64 1unit. My customer want to merge license from this organization with my organization
Could you tell me How to moving license from the organization to my organization??