Not really sure if this is on the correct board?
I have (about a month ago added a network tag), and now I do not seem to have the ability to create tags or add to existing.
I have full access for my network in question and was upgraded to Admin, whereby the network tag function became available to me.
The "Cash-Centre" tag was created by me, but now I cannot add addition locations to this tag?
You can see from the below that the Tags drop-down seems to have disappeared.
Solved! Go to solution.
It sounds like you have 2 accounts.
One is linked to your companies SSO which is not an organization administrator.
The other is a regular account which is an organization administrator.
Are you an organisation admin?
I believe only organisation admins have the privilege to assign tags to networks.
I thought I was because I was able to add a new tag a couple of weeks ago (it was me that created the "Cash-Centre" tag.
Curiously even though I just logged in to get this screen shot, it says I was last active 2nd March??
That is a user from the customer (we are the network provider). The customer has access to the Meraki portal too.
That user is a guest ambassador for a specific location/network.
If you clear your browser cache, does the tag button show up again?
Perhaps you can check the Change Log, to see if permissions have changed?
I found out what was going on.
I would normally login and view the Meraki Portal via an internal (within my company) link, when I do this, I guess I am not actually an admin.
However, when I log in via the Cisco Meraki login page directly then I am recognized as admin.
Odd but I have found out how to get it to work now.
It sounds like you have 2 accounts.
One is linked to your companies SSO which is not an organization administrator.
The other is a regular account which is an organization administrator.