Invalid network ID

[ACC]

I am trying to add an apple phone to my Device list. This will be the 147th device added. Whilst trying to enrol I get an "Invalid Network ID" message on the device.  I have tried manually entering the ID, scanning the 2D barcode, using the web interface m.meraki.com. All 3 methods fail.  I was able to enrol a device 3 days ago on Oct 15 however I cannot now. Any suggestions would be appreciated.

[PhilipDAth]

That sounds like a dashboard plug.  I'd try waiting 24 hours and trying again.

Otherwise you'll need to open a support case.

[Tim_Willis]

We've just hit this error this morning on a new iPad. We are using Legacy SM. We'll try back in a bit.

[EveHorner]

Any resolution on this? I am having the same problem.

[MDMikey]

I am getting a similar error message, but with a Mac. I am re-enrolling a MacBook Air under Big Sur that has just been wiped. The error message is "Invalid Network ID," and it asks me for a Username and Password. I have no idea what Username and Password it might be asking me for, as the machine has been completely wiped and has no accounts set up on it. I had previously removed the profile from Meraki, and then removed the Meraki assignment from Apple Business Manager (though I tried it first before doing that).

Any suggestions for why this message might be appearing, or what it is asking for? All the messages I see online about this issue refer to mobile devices -- this is with a Mac.

[jedimaster]

I'm having a similar problem.  I had an iPad that was, at one time, in supervised mode in Meraki MDM.  I used the MDM to erase and reset the iPad to factory conditions, but accidentally left it enrolled in DEP.  I then began the initial walk-through setup and found the iPad to be applying remote management.  Then, thinking that I could just remove it from DEP and release it from Apple Device Enrollment, I did that, and now the iPad is stuck in limbo.  It still thinks it is going to be remotely managed, but can't pull down a profile because Meraki MDM and Apple have no control over it anymore.  Do I need to use Apple Configurator at this point or is it a brick?

[Kekkonen]

I have the same exact situation. Did you find solution to this or is the iPad a brick?

[jedimaster]

I was able to recover the iPad with Apple configurator.  If I remember correctly I had to perform a restore and software update on the iPad in order to get it to recover.  

[Erik3]

I have Also the Same problem. Did you need to have the Ipad in your posession when you performed the solution? Or can it be done remote? 

[Kekkonen]

You need Mac that has Apple Configurator installed. So if you have remote control to that Mac you can do it remotely.