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In-App purchase is not supported - machine licensed app does not support in-app purchase.

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In-App purchase is not supported - machine licensed app does not support in-app purchase.

Hello,

 

I have had no training and I am at my wits end. I have Meraki and have since gotten Apple Business Manager. Apple says it's a Meraki issue. (if I had a buck for every-time the buck was passed!!)

I have 50+ tablets to setup all IDENTICAL. (I'm using one Apple ID, I feel his might be a mistake)

 

Combinations of free, free with in-app purchase, paid, and subscription based applications will be needed.

If I setup one tablet, make all the purchases and back it up, the restored Tablets work just fine, BUT I haven't made the correct purchases, and can't. I receive the message "In-App purchase is not supported - machine licensed app does not support in-app purchase."

 

I have changed the VPP setting for this app from Device to User, to none, and no change. Each time removing the app from the device.

For example:  https://apps.apple.com/us/app/boop-kids-smart-parenting/id1319441682

 

My Goal is to issue these tablets, quick and easy.
Doing them 1 by 1 with unique Apple ID's would have been faster, so far..

2 REPLIES 2
Kind of a big deal

Re: In-App purchase is not supported - machine licensed app does not support in-app purchase.

You would not normally use an Apple ID at all on the devices.

 

First you need to get the devices DEP enrolled.

https://documentation.meraki.com/SM/Device_Enrollment/Apple_Device_Enrollment_Program_(DEP)

 

You should also have the Apple VPP program setup for making the purchases.

https://documentation.meraki.com/SM/Apps_and_Software/Apple_Volume_Purchase_Program_(VPP)

Kind of a big deal

Re: In-App purchase is not supported - machine licensed app does not support in-app purchase.

@NEOFACS_Darcy  App's purchased using the VPP sotre do not support in app purchases.

 

I find this roadblock usually with free app's that allow you to use a certain portion of the app beofre you need to fully unlock it using an in app purchase. Apples recommendation to developers is to create a full paid version to get around this, I have had to contact some developers in the past to request this, most aren;t aware in app purchases don't work wit VPP licensing.

Meraki CMNO, Ruckus WISE, Sonicwall CSSA, Allied Telesis CASE & CAI
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