Hello, community.
Trying to change some basic settings like changing network name or link to umbrella account.
no matter what I do it gives me an error: Failed to save changes
Does anybody know what I am talking about?
I really appreciate any help you can provide.
Do you have a screenshot of the error?
Can you also check your browser console to see which error you are getting, and share a screenshot of that too?
this is one example.
I changed network name from ACE HQ to Ace HQ
and it gave me this error
What does the browse console say?
nothing interesting.
it adds this element:
<div class="alert alert-danger" style="">Failed to save changes.</div>
I expected it to be saying more than that, can you take a screenshot of the console log?
Im getting something similiar to that on both the app and the webpage. I cannot save settings or even view them for a user and when I clieck on a spcific network I get another error.
Please submit a case to support and attach the logs and screenshots of the error, they will need to verify what is causing that error.
Can you send me a link or email address please?