Do Alert Profiles Override Template Alert Settings?

[MerakiMaverick]

Hello Meraki Community,

I have several networks bound to a configuration template that includes alert settings to email a distribution list whenever any network experiences issues. Recently, one network started flapping connectivity and generated about 100 email alerts overnight.

To mitigate this, I created an Alert Profile at the organization level, referencing all available alert types, and associated it with the problematic network. However, this didn’t seem to stop the alerts from that network.

My question is:

• Could the alert settings in the configuration template (which are configured to send email notifications) be overriding the Alert Profile I applied to this single network?
• Or should the Alert Profile associated with the network (even though it’s bound to a template) suppress alerts if the profile is set to maintenance mode or has alerts disabled?

Has anyone encountered this behavior? Any insights would be appreciated!

[alemabrahao]

When a network is bound to a template, most configuration setting, including alert email recipients, are inherited from that template.
These template-level alert settings typically take precedence over network-level settings unless explicitly overridden.

[MerakiMaverick]

Thanks alemabrahao,

Would that include Alert Profiles configured under "Organization>Monitor - "Alerts">Configure alerts>Alert profiles"?

The context of the "Alert Profiles" does seem to be under the Organization level but as you mentioned it does pin point a single network. Perhaps the Configuration Template is overriding the Alert Profile as you described.

Would the only alternative be to unbind the network and disable the alerts until the underlying issue is resolved?