Co-Term Licensing Assistance

[CiscoNewb]

I have 16 MX devices all purchased in different years. They are all under Co-term licensing. Is hardware covered under Co-term licensing? If one of the MX dies, is replacing the hardware covered?

Thank you

[alemabrahao]

Yes, the license covers replacement of equipment up until the expiration date displayed on the dashboard.

[CiscoNewb]

Thank you. The reason I ask is because we just purchased two more MX67 through our vendor. The vendor says it has a 3 year warranty so I'm not exactly sure what that warranty means because everything is based off the Co-term licenses correct?

[alemabrahao]

Not exactly, it all depends on whether the device has already had its End-of-Support Date announced, which is not the case with the MX67 yet.

[alemabrahao]

Take a look ate the documentation.

https://documentation.meraki.com/General_Administration/Licensing/Meraki_Co-Termination_Licensing_Ov...

[alemabrahao]

Take a look at this to.

https://documentation.meraki.com/General_Administration/Other_Topics/Returns_(RMAs)_Warranties_and_E...