AuthN issues with EAP-TLS via Access Manager

[ygurra1]

Hello Team,

We are trying to adapt the Access Manager to our organization and we successfully did so for EAP-TTLS ( authN via username and password ) however we're experiencing issues with authN via certificate ( EAP-TLS method ). We have followed the documentations below but still with no success as we're receiving the following errors:

This indicates something on suplicant side even though we have looked carefully many times to be aligned with the documentation. Could you please provide us any hint what we could miss here ? 

These are the documentations we've been following:
https://documentation.meraki.com/Access_Manager/Access_Manager_Configuration_Guides/EAP-TLS_Certific...
https://documentation.meraki.com/Access_Manager/Access_Manager_Configuration_Guides/EAP-TLS_Client_C...

Thanks in advance

[alemabrahao]

Have you tried temporarily disabling server certificate validation to test if the chain of trust is the issue?

[PhilipDAth]

Since the supplicant is not responding - you need to look at that end.  For example, if it is a Windows machine, check the event viewer.

Make sure the machine has a valid user/machine certificate.  What are you using to issue your certificates?