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Android enrolling communication error / register_android

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Android enrolling communication error / register_android

Hi
I am trying to enroll a new android device to cisco meraki with Meraki SM app, but when I start the enroll procedure

 

I get the error "Could not communicate to server". Debugging the connections with ADB tool I see it's trying to reach out for https://dashboard.meraki.com/android/register_android with communication error

 

If I place the link in a browser I reach a Page not found error.

 

Is this known issue? Any possibility to continue enrolling my android devices?

Thanks

1 REPLY 1
Kind of a big deal

Re: Android enrolling communication error / register_android

Is the version of Android on the device up to date? Does it have any outstanding manufacturer updates that can be applied?

 

Another issue is that sometimes you need a new version of Google Play on the device if it is using an older Android flavour.

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