As an innovative IT Systems Support Manager with more than 30 years of combined experience in telecommunications and technology services in the public sector, I have led and planned IT infrastructures, software product deployments, and strategic operations. I have the ability to provide senior leadership in establishing IT strategy, goals, and priorities for Miami Dade Public Library. Key strengths include communicating corporate vision, information systems management, and creating a culture and work ethic that will maximize efficiency and team performance in the organization. Having successfully managed multiple large scale technology projects, network and system infrastructures as well as built and led top performing teams servicing users, my expertise is extensive and highly unique