Improvement to Dashboard UI region handling

[#1]

Background:

Secure Connect customers use a Meraki Dashboard that makes API calls to underlying Umbrella data warehouses. Generally, the Meraki Dashboard region and Umbrella data warehouse region are easily aligned; when they are not correctly aligned some UI errors occur.

Some customers, especially those near the geographic boundaries of these regions, have encountered intermittent UI errors due to latency-based routing behavior.

• Learn more about Meraki Dashboard Data Storage here.
• Learn more about Umbrella Data Warehouse Locations here.
• In all scenarios, customer data is always stored in their preferred region as defined in their organization settings. 

 

What's new:

We have implemented more strict internal routing to alleviate these intermittent UI errors and updated the region mappings as follows: 

Note: Secure Connect customers with Organizations in Meraki's "South America" region should be using Umbrella's "North America" Data Warehouse. 

• Learn more about Secure Connect region mappings here.