Meraki

OscarBengtsson

Thanks for you're response Yes from what we can see and confirm both the fans are working

OscarBengtsson

I don't have much more information, we are running the latest stable firmware and it's a MX250 device. Let me know what more information you need? I was more curious if there are more people experiencing the issue

OscarBengtsson

We have a active support case which says it's a visual bug but there has been no progress getting further since November. Just curious if there is someone else that experience this issue before? Best regards,

OscarBengtsson · ‎Feb 13 2024

Yeah, I agree. We had some devices that used SIM cards as a backup before, but they've since removed some of them.

OscarBengtsson · ‎Feb 12 2024

Hello Community, Is there a way to display a 'not-connected' status or something similar on the Security & SD-WAN/Summary page when using an appliance like the MX67C-WW without inserting a SIM card? Or will it always display 'Connecting'? Thanks in advance!

OscarBengtsson · ‎Dec 14 2023

Hello! Anyone else experience this error when doing a Dashboard throughput? Been trying it on different organizations, networks and device types. Thanks community!

OscarBengtsson · ‎Sep 12 2023

Thanks for the suggestion! It's a remote site and we didn't have access to another SIM card, but that will be the next step to try for continued troubleshooting. I was mostly interested in finding out if anyone had experienced a carrier lock before and if that could have been the issue with the SIM card

OscarBengtsson · ‎Sep 12 2023

Hello community! I have a Meraki MG21 that doesn't want to connect with Cellular. I've tried inserting the SIM card into a phone; it doesn't ask for a PIN code but says 'Carrier lock.' Does anyone know what this means? A quick Google search led me to understand that it might be if the phone had a previous provider, to which it is locked. But this shouldn't matter for the MG21 device, right? The last thing i did was to connect it to the switch and enable safe mode for further troubleshooting. Best regards, Oscar

OscarBengtsson · ‎Aug 29 2023

Welcome!

OscarBengtsson · ‎Jun 1 2023

We have tested various computers and browsers and it appears that there is an issue specifically with the Read-only account when using SAML. However, when we attempted the same operation with the admin account, they were able to initiate and download the packet capture successfully. We have a started a case for it.

OscarBengtsson · ‎May 22 2023

Hello! I have a customer who is trying to perform a packet capture on a switchport. However, when they click the stop button or wait for the specified duration, they receive the following error message: "Failed to connect to server." Has anyone experienced this issue before, or could it be due to some block on the client machine? The customer has attempted to resolve the problem by using different browsers, but without success. On my end, I am able to successfully download the packet capture using the same filters and settings. Thanks, Oscar

OscarBengtsson · ‎Mar 30 2023

Thanks for the reply! Then i can see the traffic i need to be able to troubleshoot this.

OscarBengtsson · ‎Mar 30 2023

Thank you for your response! It's possible that the feature in question is something they'll consider in the future, really like that packet capture feature otherwise

OscarBengtsson · ‎Mar 30 2023

Hi I'm wondering if it's possible to capture traffic for non-Meraki VPN. Would I select the "site-to-site" interface for this or is capturing this traffic not feasible? Best regards,

Meraki

Community

About OscarBengtsson

OscarBengtsson

Community Record

Badges

Re: MX250 - fan issue (visual) bug

Re: MX250 - fan issue (visual) bug

MX250 - fan issue (visual) bug

Re: CELLULAR "Integrated"

CELLULAR "Integrated"

Failed to run Dashboard throughput

Re: Problem with MG21

Problem with MG21

Re: First Day In The Meraki Community

Re: Problem for a customer to download packet capture.

Problem for a customer to download packet capture.

Re: Non-Meraki VPN Capture traffic