i mean the configurations steps !! ... View more

hello Kiran 🤗 ... View more

      could you please follow these steps and give us the updates :   Make sure the client disconnects and reconnects to the network. A policy will not be applied until the device connects to the network. Under Monitor > Clients, look under the Access column and see if the policy is being applied (if you do not see this column, press the plus icon and enable it). If the policy is not listed here for that client, check that the client fits the criteria for the policy to be applied. Check that the desired policy is not being overwritten by policies that take a higher priority (see below, under "What is the order of priority for Group Policies"). If the part of the policy that's not working is a content filtering/layer-7 firewall rule, check that the client is not using HTTPS or a proxy. This can prevent content filtering from working properly. Check your policy to determine if Blocked Website Categories has been set to Override with no categories defined. This would enforce the network-default categories (Configure > Content Filtering) If possible, delete the policy and see if that changes client behavior, then recreate the policy and follow previous steps. Create a more limited test policy (only blocking one website, for example) and manually apply that policy to the client, to see if any policies work. ... View more

Can you send me any document for this information? ... View more

hi @Amy , thanks for your replaying, am trying to re-enroll also I attended all modules but it doesn't work. kindly, support for a retake of the assessment for eCMNA Curriculum.  ... View more