Yeah, I thought about that but being on a secure college campus I'm not sure how that would work.   But, I could certainly look into that part more.   Thank SO much!   JT ... View more

Hey vassallon!   Thanks (again) for the replies.   It's strange, working with hundreds of iPads in one spot I haven't had this profile install issue.   I do work on a secure network so I simply walked around a router and the profile installed immediately.   I am still running into the Assigned and not Pushed issue liked I mentioned in the other thread.   But I do realize like you said in your reply I'm working with a combo of older iPads.   So, thanks again for your help.   😁 ... View more

Thanks for reply alemabrahao! The license is set for around 500 devices.   The ADE token, the certificates with Apple are all updated.   So, I’m not sure why the iPad profiles are failing to install. ... View more

Great stuff vassallon, thanks for all the replies!   Correct on the first point.   The second point:    Actually, I do use Apple School Manager. After talking to an Apple technical support representative I’ve done everything correctly up this point between Apple and Meraki.   And yes, I am working with iPads that range from 2014-2022. Now, the iPads in question, the ones Assigned, are mostly 2014-2016 range which means they fall under iOS.  Yep, I think it’s just gonna be a long journey of tinkering with them starting with just one and see where that goes. ... View more

See, that’s the thing.   Even if the current iPads were Assigned or not I don’t have a way to communicate with them especially for a factory reset command.   Does that make sense? ... View more

Thanks for the reply vassallon!   Yeah, while I haven’t tried this yet I’m thinking that even though there are iPads that have already been factory reset and Meraki re-enrolled it sounds like each device will need to be factory reset and the process of enrolling Meraki will need to be done again.  I haven’t found a way to factory reset each iPad without physically touching it so with about 100 iPads that state Assigned……   *cracks knuckles* Here we go, LOL. ... View more

Thanks for the reply ConnorL!   Yes, I have gone through the setup process on a device that is currently in the Assigned state.   Meraki support did reach back out to say:    "There is a possibility that these devices may be in a state that they are not fully enrolled into ADE yet. Devices can be manually added to ADE via apple configurator which will cause a 30 day provisional period to begin (this time begins the day that the device is enrolled into an MDM solution after manually adding the device to ADE)."   But the iPads were enrolled weeks ago so that 30 day period has passed. The reason for the timeframe was because I've been working with over 500 devices. Meraki does say Verified on each iPad and I do see them under the ADE.   It's interesting. Some are Pushed, others are Assigned. ... View more

Paul, amazing information.   I'm still learning through this process.    Since the 100+ iPads are already out "in the wild" would these newer configurations affect them?  ... View more

Thanks Blake!   I'll give an example, the math and science department have 30 new iPads. They are stored in a locked charging cart for a student to come by and borrow one when needed.   I know this may seem simple but I'm wondering if I should tag each iPad as math and science but (1) since Apple devices seem better suited as a personal device rather than a multi user device who would be considered the owner? And (2) What profile should these 30 iPads be under? ... View more

Thanks PaulF!   You mentioned looking into the profiles.    Is this something I should look into Meraki support with via email or case number?   ... View more