I ended up erasing the iPad and setting it up as new. The education profile (Apple classroom) then installed successfully.   In terms of the person's data-  I made sure everything was backing up to iCloud, did a backup, then signed in with her apple ID after the erase. All her data then pulled down from iCloud Still don't  know why it happened. I'm also seeing it on a student device. The first person was a teacher ... View more

this is the only education profile i'm trying to install. ... View more

same issue. not sure why. has Meraki gotten back to you? ... View more

settings, general, look for any profiles and remove them ... View more

look under organization, license info. That will tell you how many devices are supported in your organization  ... View more

From support "There is a known issue with uploading large owner files but I have applied a temporary fix from the back end that should allow the file to upload. Please note that owner tags may not get imported or updated with the new upload." ... View more

Still can't enroll a new iPad via DEP Erase/Setup.  SCEP server returned an invalid response On iPads that are already enrolled - I can communicate with iPads in devices and the Meraki app says the iPad is enrolled and compliant ... View more

Communication has been restored for my network ... View more

Same behavior for me. Also unable to communicate with any iPad from the devices page.  I'd say Meraki is having an outage or Apple APN cert issue? ... View more