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About Bruce_Sayers
Community Record
12
Posts
1
Kudos
0
Solutions
Badges
Apr 5 2018
4:31 PM
Exactly... Which is why I am here trying to find a solution. In the certificate management section for Apple it says the certificate expires in 2019.
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Apr 5 2018
4:09 PM
I have uploaded the original certificate created last year and Meraki seems happy as the certificate is now valid, but expires in 22 days.
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Apr 5 2018
1:45 PM
On the 30th of March I received this message: Your iOS MDM APNS certificate will expire in 29 days. Once expired, devices cannot be enrolled and Systems Manager cannot contact clients until the certificate is renewed. I renewed the certificate as per the instructions.
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Apr 4 2018
7:30 PM
Further information: Each of the iPads has the option to remove the Meraki Profile disabled so the devices cannot be un-enrolled. When I try to enroll them with the new details I get the message "Profile Installation Failed. The new MDM payload does not match the old payload" I do NOT want to have to wipe / reload every one of the company's iOS devices. Any thoughts?
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Apr 4 2018
6:21 PM
Push cert: non-compliant What is this? This device is using an outdated APNS topic and needs to be re-enrolled. Unenroll the device, and then enroll it by following the instructions on the iOS deployment page. The reason I have Meraki MDM is that I can manage a remote workforce from a central location. I don't want my users knowing how to un-enroll a device and I don't want the device to have to come back to the office on a regular basis so that Meraki will do what Meraki is meant to do. Why can't devices that are part of the DEP automatically update without human intervention. Can anyone advise how I can regain control of the devices without having to roll out a training program or getting all devices back into the office?
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Labels:
- Labels:
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DEP
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Enrollment
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iOS
Feb 20 2018
5:39 PM
When an iPad does not have an assigned user I assign it a profile called "Spare" which removes almost all the useful applications that someone would use. This forces them to contact me so I can assign it to them and update a host of other stuff. Without a Meraki profile, nor Safari this iPad was rendered useless. I have modified this profile to allow access to Safari so this problem won't repeat.
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Feb 20 2018
5:25 PM
Jared, Sounds like your users are deliberately trying to break things, mine are just doing it through a fluke of stupidity. (mine or theirs, I haven't worked it out) We don't have a HR department 🙂 Large organisation pretending it is small with a very odd management structure. I have prepared a new iPad in the office, locked it down, tried to unlock / break it without success and have sent it to the remote user who will return their iPad. Good Luck
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Feb 20 2018
12:20 AM
Hello Jared, I do not have access to the device, I can only view it on the management console. m.meraki.com only works on Safari. I think I am out of ideas and will have to get them to return it to base. I don't know how it was removed, I know there are few rogue staff, one of which is a director. Thank you for trying to help.
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Feb 15 2018
1:02 PM
The device is enrolled in DEP.
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Feb 14 2018
2:44 PM
Hello Stickells54, I don't believe that is a workable solutionas the iPad has severed ties with Meraki. Refreshing profiles, Reinstalling profiles and the like haven't given me back control of the device. It still has "Management profile has been removed from device!" in a red box on top of the Dashboard. Next suggestion?
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Feb 14 2018
2:09 PM
Hello Community, I have a very remote user who has somehow removed the Meraki Management profile which had the use of Safari turned off. Is there a way to re-install a profile on an iPad without the use of Safari? (And preferably not wiping the iPad as that would require them to enter stuff I would prefer them not to enter) Thank you in advance, Bruce
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Dec 5 2017
1:51 PM
1 Kudo
Hello Everyone, Kuga Electrical focuses on providing Energy Efficient Solutions to residential and business customers through the provision of LED lighting, Solar panels and storage. We also provide a host of other electrical services across most of Australia. Our sales teams use a variety of mobile devices, primarily iOS. We use Meraki Systems Manager to remotely look after the 100+ devices we use. The main focus of my role is to find innovative technological solutions for Kuga that enhance our ability to grow and service our customers. When I am not at work I am relaxing at home with my cat, guinea pigs and, occasionally, my daughter. #swagplease
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