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- About amelendez
About amelendez
amelendez
Here to help
Member since Oct 3, 2019
Mar 25 2024
Community Record
16
Posts
1
Kudos
0
Solutions
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Feb 3 2023
11:37 AM
I have a mix of mostly 6 inch patch cables there are some 12 inch and longer here.
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May 18 2021
9:12 AM
I can login now.
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May 18 2021
8:35 AM
Yes, I'm having this issue now. My co-workers are able to login, but I am not able to login. Same exact error. This has never happened to me before.
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Apr 13 2020
1:36 PM
My issue was reported a while ago, its very interesting to see people still having the same issue. No I have not had a resolution. They seem to be working now, although I found they just may stop working if I'm always monitoring them. I never lose the recordings they are just inaccessible. My first thought has always been there is something wrong on Meraki Cloud Storage for videos although everyone here and else were points to my environment, so there is no explanation for why they do work when I've made no changes.
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Dec 12 2019
12:59 PM
I'm not saying lowering expectations is my solution, I really don't have a solution. I've seen a number of other threads here about the same issue, and your post is verification that this problem isn't a rare occurrence. I also have Sony cameras that never have given me problems, albeit the camera topology is completely different.
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Dec 12 2019
8:30 AM
No fix, for my issue, two days ago my cameras stop loading events. one day later cameras are working fine. Seems to be a intermittent issue, since I can't pull stream from camera I have to just wait. I've done nothing. I just lower my expectations and know sometimes these cameras are not reliable. I haven't lost any recordings, they are just not accessible for sometimes two days. This doesn't happen often, though it happens more frequently then I would expect.
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Oct 11 2019
9:33 AM
@Boulder38 Cameras are on multiple switches. Speeds: I'll try the firmware update. It didn't make a difference last time, but like you said worth a try. I have 17 MV72 cameras.
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Oct 11 2019
9:12 AM
Spoke too soon, I'm experiencing the same issues today, packet capture showing dropped packets to Meraki. I'll update with case info.
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Oct 11 2019
8:57 AM
@PhilipDAth You bet wrong, during this issue nothing fixed the problem I was having. The cameras have been working solid since this issue, I have changed nothing.
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Oct 3 2019
4:17 PM
Cameras are now working again, I just would like some info about why this is happening.
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Oct 3 2019
2:38 PM
I'll check the firmware for sure and report back. As far as the firewall we don't block outbound ports on the network the cameras are on. Per Meraki direction is outbound.
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Oct 3 2019
2:17 PM
FW: MV 3.30 Yes they are behind a firewall, they were working yesterday, No changes were made since then. Its just spotty. They are fine when they work. I can see that they are still recording, the motion search works, I can't pull up the video footage.
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Oct 3 2019
1:17 PM
I'm having the same issue, I noticed this thread is over a year old. We just deployed 17 cameras. Very disappointing. 😞 https://community.meraki.com/t5/Security-Cameras/Camera-views-not-loading/m-p/62739#M1527
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Oct 3 2019
1:02 PM
I'm having issues viewing camera views, I'm getting a black screen or static image and spinning wheel. This is the second time this has happened to me this week. I've tried from multiple browsers multiple computers. I've tried from same vlan, even a different network all together. I've tried rebooting my cameras. Anyone else experiencing issues? I do have a ticket open with Meraki TAC.
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