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About Synerix
Synerix
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Member since Nov 24, 2018
Dec 17 2018
Community Record
5
Posts
0
Kudos
1
Solution
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Dec 5 2018
7:21 AM
Hello again! Thanks again for all the suggestions... I have tried (almost) everything, but as of yesterday, I am able to add app... again. In my humble opinion, this is/was a glitch on the dashboard-side. I did not change anything! BUT... the settings issue is resolved! There are at least two settings, which will cause problems. They are not just ignored, but when deployed, other settings will not get through to the devices anymore! So, as long as I don't use "Privacy" or "force incognito-mode for chrome", everything is just fine! And as soon as I delete such a setting, everything is just fine 🙂 Best wishes for now!
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Dec 2 2018
10:27 PM
Hello @PeterJames Thank you for your comment, it gives me a bit hope 🙂 I have allways updated all apps, including the SM app, right after device setup. I will check later, which version is on my tablets. I cannot apps via the dashboard though, which is a greater problem right now. I have 23 apps in my list, but for almost a week, I'm not able to add another one. I type "excel" and it says "no results": Regards, Erix
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Nov 29 2018
6:52 PM
The tablets are connected over WiFi. But I have trouble to deploy apps also. I cannot add apps anymore, and chrome and google apps device policy are not in my list of deployed apps anymore... I will just give up for now (I'm "just" a teacher, not trained for that kind of problems). Thank you for trying to help!
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Nov 25 2018
1:35 AM
Hello! all Android (Samsung Tab A 2018, with latest firmware upgrade 8.1.0) everything else works flawlessly
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Nov 24 2018
9:00 PM
Hello everybody! I'm trying to set up the SM for 20 tablets. I can push apps out, sound alarms, send messages, wipe selectively and even reset the tablets via the dashboard. But I seem to be uncapable of configuring settings or restrictions. Usually there are no settings visible on the devices, but sometimes I do see them there. It is totally unpredictable under what cirumstances that happens. Changes to settings in the dashboard are ignored completely by the tablets. Did a lot of device resets with a lot of different settings and deployment scopes/tags. My setup doesn't need anything special, all tablets will get the same apps, settings... Do I need different owners for each tablet? Do I need device or owner tags at all? Two years ago, we already had just about the same kind of tablets and I was able to set up everything just fine. Thank you in advance!
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| Subject | Views | Posted |
|---|---|---|
| 5337 | Dec 5 2018 7:21 AM |
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