Hi everyone, Has anyone ever encountered an issue like mine where users in the LOFT office is connecting to the Ground floor office and is having intermittent issues with the connection? We've tried adjusting the TX power of each of the APs in the Ground and LOFT area but nothing seems to fix the issue. We are currently running 5ghz on our colleague SSID. ... View more

Hi All, We noticed that we are having a high latency issue from one of our Network. We are getting a constant 166ms throughout the day. We are wondering if we have a solution to this problem we are experiencing. We contacted our ISP (Bouygues). and here is what Bouygues told us: "There is no bandwidth degradation, it is due to the way mainland French network is connected to the Ocean Iden department. The latencies that you are observing are normal. I have tested with another customer (Apave) who has a site in French Guiana and we have latency of around 170 ms. There is currently no solution." Do we have a way to improve our network latency or this is a known issue? Thanks for everyone who will answer this question. ... View more

Hi just wondering which monitoring tool/s are best  ... View more

AP MODEL: CW9164I Power Source: PoE 802.3at The AP initially negotiates only 16W power from the switch and whenever the AP demands its regular 802.2at power - the switchport marks it as "PoE overload" and the AP powers off. It keeps disrupting the user's connection as it is intermittent and goes on and off every now and then. Is there a solution to this issue? We tried moving the APs to a different port and downgrading the Switch firmware to 16.7 but issue is still on going. ... View more