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About AdnanKhan
AdnanKhan
Here to help
Member since Mar 13, 2024
3 weeks ago
Community Record
12
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6
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4 weeks ago
Try this https://documentation.meraki.com/MT/MT_Installation_Guides/MT_Troubleshooting_Guide
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Mar 14 2024
4:50 AM
2 Kudos
Thank you. I didn't but we did move the printers to different ports on the switch and on the patch panel also on different VLANs just to roll out any hiccup with ports but no go. Seems working fine since we switch the NIC to DHCP. Using Meraki switch DHCP reserve option to keep the same IP address like PhillipDath mention earlier in this post.
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Mar 13 2024
1:12 PM
2 Kudos
Thanks everyone for trying to help me with this issue. If I find the answer I will post it here. Since I am new to Meraki. I am sure I'll be back 🤖 with other issues. 😂
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Mar 13 2024
1:09 PM
2 Kudos
I have confirm #1. subnet mask is correct on the printer. #2. default gateway is configured correct on the printers. I even had Meraki Support look into my network to make sure I am not doing anything wrong. But after spending an hr of troubleshooting they think it's the printers. I got tech from Xerox coming out tomorrow to see if they have an answer. I personally don't think this is the case. I did the DHCP reservation for these printers from the switch port earlier, which seems to be working for now. I am new to Meraki. This is the first office we converted to Meraki from traditional Cisco gears. This is a small office with less than 50 users with very basic network. Hopping to iron out all the issues before moving our bigger offices under Meraki with lot more complexity.
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Mar 13 2024
10:01 AM
That's correct, VLANs are not configured on the printers themselves when assigning static IP addresses. VLAN configuration is managed at the network level under MX."
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Mar 13 2024
9:58 AM
VLAN interface IP is the default gateway for these printers.
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Mar 13 2024
9:39 AM
My understanding is that Banjour is a protocol that leverages mDNS for network discovery of other Bonjour enabled devices. Only apply to Apple devices. These are 2 Xerox and 1 HP printer. Printing from Win11 machines. I can get to any other device across any VLAN just not these devices.
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Mar 13 2024
9:13 AM
I can ping any other device just not these 3 printers I have in this office.
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Mar 13 2024
9:09 AM
I do have the correct gateway pointing to VLAN default ip
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Mar 13 2024
9:01 AM
I have mandatory DHCP enable on VLAN that printers are as well as on AP, and users VLAN
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Mar 13 2024
8:59 AM
No, the printers are connected to MS125 ports, not via WiFi. They are connected directly to the network switch.
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Mar 13 2024
8:54 AM
Hello I'm experiencing an issue with my Meraki network where printers assigned static IP addresses aren't able to communicate across inter-VLANs. Strangely, everything works perfectly fine when the printers are set to obtain IP addresses via DHCP. I've conducted packet tracer tests, and it seems that traffic is reaching the port on the switch and receiving responses. Interestingly, pinging the devices from the same network isn't yielding any responses either. Users within the same VLAN as the printers can connect to them without any issues. Has anyone encountered a similar problem with Meraki networks? Any insights or troubleshooting steps would be greatly appreciated. Thank you!
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