License question CO-Termination

athan1234
Building a reputation

License question CO-Termination

Hello


I'm attempting to add an extended license for a some devices that will have an early license expiration because of this. The device for which I purchased the license for a specifics devices and when I try to install it, the mx 64 disappears and an error occurs. I onlyto extend the ms mr, not the mx 64. I belive the CO i am able to extend to device nex to expire in this case MS.MR,MX100 . Why? I always forgot licenses affair

 

athan1234_0-1688059807657.pngathan1234_1-1688059901321.png

 

3 Replies 3
Ryan_Miles
Meraki Employee
Meraki Employee

It appears your key only covers the switches, MX100, and 5 APs. So if you try to apply as a renewal it will remove the MX67 because that's not in the license key. Sounds like the license order wasn't correct.

Ryan / Meraki SE

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alemabrahao
Kind of a big deal
Kind of a big deal

If you are renewing, you should have purchased it for all devices, otherwise when applying, only what was purchased for that license will be renewed.

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

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PhilipDAth
Kind of a big deal
Kind of a big deal

I agree with the others.  An easy way to fix this is order an additional MX67 licence (quickly) and just add it (not as a renewal).

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