I just spent my entire Friday evening working on a problem with support. An HR website that timed out. Support requested that I upgrade from 17.10.4 to 17.10.5. Did not work. 17.10.5 to 18.107.1. Did not work. Second support person I called caught it on less than 5 minutes. India country block.
This was not logged anywhere in the system.
This should as mentioned before have a redirect or landing page to let you know what is going on. Or at least log it at some level. All that happens is a browser timeout and no logs to leave everyone in limbo.
Does anyone know if this is being addressed? Obviously it even confuses Meraki support personnel.
This is more of a rant than a question. Apologies.
