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About dgriffiths
dgriffiths
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Member since Nov 11, 2022
Nov 11 2022
Community Record
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Nov 11 2022
5:03 AM
It is a Stable Release Candidate and as such fully supported by Meraki:
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Nov 11 2022
4:48 AM
Happens to all customers, have tested Apple and Android devices. We have enabled Walled Garden, but only added internal IP.
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Nov 11 2022
4:30 AM
We have set our guest WiFi SSID to have a click through splash page. However, when devices connect, they go straight on to the Internet and no splash page is shown. Looking on the Merak dashboard it shows the devices as "Not authenticated" however it works fine. We have another site which works fine and have compared the settings, and they look identical. Any ideas?
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SSID
Nov 11 2022
4:24 AM
Yes I am aware of this, and hence why failing those two options I am trying the forum. I have tried multiple browsers, multiple networks, multiple Internet connections, multiple user accounts, multiple devices.
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Nov 11 2022
4:20 AM
As already stated, I am not able to use the phone support either! It does not accept my customer support number.
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Nov 11 2022
4:15 AM
I can't - when I call them, it prompts for the "support number". Which I type in and it responds with Support number not recognised.
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Nov 11 2022
4:05 AM
We are not able to log a case on the portal, when submitting it just disappears. When we try to call the telephone support and it asks for our support number, it says not recognized. I don't know how to log a case with them at all!!
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