@So1004 : Devices only become active once they connect to the Meraki cloud over the internet... Also they will go into a dormant state if thy haven't connected in more than a week. if the devices aren't coming online in the Dashboard then its most likely that they don't have connectivity to the Meraki Cloud from their management interface. https://documentation.meraki.com/zGeneral_Administration/Cross-Platform_Content/Status_Icon_Meanings
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