My school is currently closed and we have loaned out a batch of Lenovo Android tablets, that I felt confident were sufficiently locked down to prevent the children installing their own apps on them. I was, of course, proven wrong within a week. I have a small number of devices that have had games installed by the pupils. The first step will be the relevant staff following up with families, regarding signed agreements etc. However, I am curious about what I have got wrong, so that I can learn from it. The devices were enrolled in Meraki using EMM. At first boot, in the email address box we entered something like 'eem@meraki' or similar. Then they have had the settings attached applied. During my testing, the end users couldn't download apps using the Play Store. I'm thinking that either: * They have removed some of the settings / management profiles (I think less likely as they are listed in Meraki as being installed. * They have downloaded .apk files from a website (Only settings I didn't screenshot was the wallpaper.)   What have I done wrong? What have I missed?   ... View more

I know iOS MDM like the back of my hand, but have only needed to get up to speed with Android for Work this past week. We just bought 80 Lenovo tablets for our school, which I am experimenting with in Meraki. One of the models comes with a lot of games pre-installed, which are still there after a full wipe and enrolling into Meraki. These include: Bike Hop, Bottle Jump 3D and Final Fantasy XV.   Is there a way to remove (or even just hide) them?   I see in Settings > Android System Apps   that I can create a whitelist of blacklist, but these apps don't appear in the blacklist. When I tried specifically whitelisting apps previously I lost access to the keyboard, which I know is a known issue with a workaround.   1) What is the best way to remove the apps I've mentioned above?   2) If I try whitelisting System Apps again, how do I find out the name of the keyboard that I have. The one listed in the support article is 'com.google.android.inputmethod.latin' but I don't know if this is also the name of the keyboard I have on these devices. I haven't been able to track it down in settings. ... View more