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About Precision24
Community Record
11
Posts
1
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0
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Nov 8 2021
6:48 PM
Well spectrum tech swapped out the bridge modem with a modem/router, disabled SIP ALG and placed modem in Bridge mode and so far so good. I'll give it 24 hours and take my MX back. fingers crossed!
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Nov 8 2021
6:45 PM
I have a Civil Engineering firm with 2 locations 250 miles apart. We recently upgraded their bandwidth to 600mbps at one location and 400mbps at the second location. Currently they are using MX64 devices that only offer 250mbps throughput. They have agreed that they should upgrade to MX75's offering up to 1Gbps throughput. Great! One location already has an MS-120. What should I install in the other? Same model or go with a higher spec? They need the ability to transfer large cad and image files back and forth quickly. They can do it now but it is a bit slow. Thoughts? Thanks in advance! Tim
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Nov 7 2021
5:38 PM
All computers work fine on the network even with all the phone drops. Don't see any need to connect a pc only when we have zero issues with computers on the LAN.
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Nov 7 2021
5:17 PM
That is what I thought too and I should have just done it. I just misunderstood him because I asked him if he could take the modem out of bridge mode and he said no. I wasn't thinking about just giving the phone a static address. Oh well. We'll see what they come up with tomorrow.
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Nov 7 2021
5:01 PM
Thanks for the reply. No I cannot connect behind the modem. Spectrum modem is a bridge mode only modem according to the tech I spoke with today. The phone service is internet based from Intermedia. I have replaced the cable no difference. Today I removed all network devices. I only have the modem connected to the meraki and a phone connected to the meraki. Still fails intermittently. Connected only the first switch to MX and it fails more frequent. Connected only the second switch fails the same. Spectrum is scheduled to arrive at 2:00 pm Monday. Going to ask if they can install a modem/router so I can bypass the mx completely. If that works I don't know what I'll do because I don't want their equipment as my firewall.
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Nov 6 2021
4:29 PM
The issue is dropped calls on VoiP phones. 3 weeks ago we discovered a faulty modem. ISP replaced it and the issues continued, static in calls, dropped calls, no dial ability etc. We have run a voice scout test from Intermedia and it showed all kinds of packet loss. Next we ran packet tests. Again, dropped packets Now I have the MX68w in place, pulling over 550mbps at the gateway, 400mbps on my laptop and still unable to stay on the phone for more than 20 seconds before call drops. I just got off the phone with the ISP (spectrum) and they verified that the modem has been 100% fully operational for the last 11 days, ping tests are good and no packet loss showing on their end. I connected a phone directly to the MX bypassing all switches ran a continuous ping test to the ip and tried to make a call and when I am able to get dialed out, which is seldom, the call drops in 20 seconds but the ping test never waivers. I’m stumped!
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Nov 6 2021
2:17 PM
While waiting on the line for tech support I thought I would ask in here to see if I can get an answer faster. Customer is having issues with VoiP and troubleshooting has led me to this idea. Can I take my working MX68w over to my customers office and install on their network for 3-4 days to test if the issue goes away? Customer is using an MX64 and I WILL NOT be leaving my device there. I simply want to eliminate the meraki device from the equation. Part 2; can I just change the lan settings from my network to their IP scheme and go with it for a few days? I don't want to go through the trouble of removing it from my organization and adding to theirs then back again after the test is over. TIA Tim
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Aug 19 2020
5:29 PM
1 Kudo
Thanks! This seemed like the most reasonable method. I set them all up with one SSID in NAT mode. Then under location I entered each room number so that I can easily drill into specific room issues. They don't need access to any LAN devices.
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Aug 13 2020
10:52 AM
Thank you for the response! I see where this can get crazy. I just found out that some of the residents do online shopping too. I'm sure they are not savy enough to obtain other residents personal so maybe a handful of small groups would be best and easy to manage.
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Aug 13 2020
10:13 AM
Hi all, New to the community and looking for some advice on how some of you would setup your network. We just received (18) - MR30H AP's for an adult living center. The purpose is to install 1 AP in every resident room to correct problematic connectivity issues due to the old structure. Now that every resident will have their own device should we separate them all and have 18 networks so that all devices have their own SSID's and networks? Or, should we just create one network and distribute SSID's (knowing the max is 15 ID's)? Being mindful that most of the residents will only use the connection for Magic Jack phones, Smart TV's and occasional Amazon Kindle/Tablet do you think privacy should be a large concern? Look forward to your thoughts! Thanks!
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