The Meraki Community
Register or Sign in
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • About Kate_H
Kate_H

Kate_H

Just browsing

Member since Jun 18, 2020

3 weeks ago

Community Record

4
Posts
0
Kudos
0
Solutions
Latest Contributions by Kate_H
  • Topics Kate_H has Participated In
  • Latest Contributions by Kate_H

Re: VPP and Apple School Manager Not Syncing

by Kate_H in Mobile Device Management
4 weeks ago
4 weeks ago
That was not my issue, my tokens were good, but it's easy to renew.  Log into your Apple School Manager account with the corresponding Apple ID for the MDM, go to Settings in the lower left, then Apps and Books and at the bottom you should see Server Tokens, can download that and then upload it into Meraki in the MDM section. ... View more

Re: VPP and Apple School Manager Not Syncing

by Kate_H in Mobile Device Management
4 weeks ago
4 weeks ago
I'm a little unclear as to what Meraki did on the back end, but they had to sync something on their end and then it was fine.  Hope they are able to do the same for you! ... View more

VPP and Apple School Manager Not Syncing

by Kate_H in Mobile Device Management
a month ago
a month ago
Is anyone else having issues with their VPP account showing no licenses available?  My token and certificates are all current.  Everything was working fine last week.  All licenses are showing correctly in Apple School Manager, but nothing is showing on the Meraki side.  I do have a ticket in with Meraki, just wondering if it's more widespread. ... View more
Labels:
  • Labels:
  • Apps
  • iOS
  • K12
  • VPP

Re: Revoke device licenses from deleted devices Meraki

by Kate_H in Mobile Device Management
‎06-18-2020 12:09 PM
‎06-18-2020 12:09 PM
I had the same issue and the following worked for me.  In the app listing, I clicked on "Revoke unknown device licenses" and "Refresh details" and then I refreshed the page and my license count went down and removed the devices that I had deleted.  I'm not sure which one of those actually did the trick, but it worked! ... View more
custom.footer.
  • Community Guidelines
  • Cisco Privacy
  • Khoros Privacy
  • Privacy Settings
  • Terms of Use
© 2022 Meraki