My voice guys has been battling this over the 2 weeks, initaily it was 2 or three sites and now it is network wide. Initially we thought is was a Shoretel issue. it wasn't until Thursday last week they brought me in and this is what i have found when performing packet captures. Captures from Hub to Spoke or Spoke to Hub depending on the who initiates the call 1. Captures show the initial MGCP packets and all following UDP packets 2. calls complete as normal Captures of spoke to spoke 1. it dose not matter who initiates the call we never see the initail MGCP traffic its like it is getting dropped before it leaves the LAN of the initiator. However we see the UDP packet from the initiator but the call fails due to the fact the intial MGCP are dropped. well that sounds like a VOIP switch issue but if you go for hub to spoke or spoke to hub it works. Well i thought let configure 2 spokes that would not work, as hubs. If it is being block at the primary hub the call should not work right, well here is the confusing part. after i configured the 2 spoke site as hubs the call went through between them. Keep in mind that all MGCP packets still have to transverse the primary hub in order to set up the call. So i stepped back and took a capture of the calls and low and behold i see the MGCP packets transverse the whole network. Once i place them back into spoke mode we don't even see the MGCP packets on the LAN all over again.
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