There is currently an issue that is causing some monitored switches to incorrectly appear as offline/unreachable in Dashboard. The issue specifically affects cloud monitored Cat9k switches (not Meraki MS switches) in Dashboard organizations that are hosted in the North America cluster. This doesn't affect the functionality of the switch itself. We're working to resolve this as quickly as possible. We apologize for the confusion and any alarm that this caused! ... View more

If you create a ticket with Meraki support, the team can help you get this fixed. ... View more

Copy/pasting this from my response to Thomas in another thread: it shouldn't be necessary to manually enable Track By Unique Client Identifier for Cloud Monitoring, as it is enabled as part of the onboarding process. Cloud Management is not yet available (still in EFT). Do not attempt to migrate your switches to full cloud management unless you are directly engaged with the Meraki PM team as part of the EFT group. ... View more

Hi Thomas, Cloud Management is not yet available (still in EFT). Do not attempt to migrate your switches to full cloud management unless you are directly engaged with the Meraki PM team as part of the EFT group. As for Cloud Monitoring, you should not need to enable Track By Unique Client Identifier manually as it is enabled as part of the onboarding process. ... View more