Do you have a Meraki Dashboard account and administrative access to the Z3 appliance, or is it only your wife's company who would have such access, and you only have the physical device but no configuration access?   Assuming the latter, as others have stated you might be able to connect a laptop locally into a LAN interface on the Z3 and open a browser and go to my.meraki.com for example to see a local status page.  You may be able to get the info you need from that page.  There are also config pages, by default the username is the serial number of the device with a blank password, unless their IT team modified that as a best practice, then you cannot access the local config page, but could still access the local status page (unless they administratively disabled that too). More info on the LSP here: https://documentation.meraki.com/zGeneral_Administration/Tools_and_Troubleshooting/Using_the_Cisco_Meraki_Device_Local_Status_Page   What kind of firewall do you have in place, and is it blocking outbound traffic in general, unless you explicitly permit it?  As others have mentioned if you can access the logs you can likely fine the IP of the Z3 there, and it may not be configured with a static IP, but might be expecting DHCP.  If you have a way to just connect the Z3, perhaps temporarily, to the other side of your firewall or any other LAN segment in your home that has direct Internet access, is your wife able to then get online and what do the local status page show then?   Generally speaking, the Meraki equipment needs a handful of ports open in the outbound direction to communicate with the Meraki Dashboard, such as UDP/7351, TCP/7734 and 7752, and since this is a Z3 for teleworker, it likely also requires UDP/9350 for communication with the VPN Registry.  This would all be listed under the Help > Firewall Info page in Dashboard, but I'm assuming you don't have a Dashboard account or access to manage the Z3.     If needed, PM me and I can try to dig into this further.   ... View more