Yes Camera is on the same local network. ... View more

Still no luck, I tried both the ways, First i removed camera from network and re added it. Secondly i hard reset the Camera. Still i am not able to see any video.    One thing i observed after hard reset in Event log tab is this event dropped event type. I can see this event type every time when i reboot camera.  Can you help me understand what does this warning mean in attached image.     ... View more

Hello Nolan, Please find my comments below for the question you asked,    I'm going to ask a silly question here but just double checking lol....there is nothing blocking the view of the camera right? Like the cover or something >.<  - A1) LOL, No there is nothing covering camera. Since i am configuring camera, I have placed camera at my work desk pointing upward.    Are you able to see the camera video when on Ethernet?   -A2) I have connected the camera with Ethernet cable all time. As in future i am planning to use POE for our use case.     Are you on the same local network as the camera? - A3) I am using my laptop to access dashboard. My laptop is connected via WiFi  and Camera using Ethernet at company place. i think if i can make LED blink then i am on same network. Please correct if i understood wrongly.    Any firewalls in between you and the camera?  -A4) Not sure about this. Is there any way to debug this ?    Does the black screen give you any information? Like a spinning wheel 'loading'? -A5)  I have added screenshot. Its always showing spinning wheel.        Thanks, JP    ... View more