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Re: Android Enrollment Failed

by in Mobile Device Management
‎Dec 8 2019 12:43 AM
1 Kudo
‎Dec 8 2019 12:43 AM
1 Kudo
Hi Philip ! Thank you for the reply.   I will try to upgrade one to a newer firmware, but was a little unsure on the whole, putting a newer OS on these. OK they may run a little slower but then needs must. As they were very kindly given to us, i want to at least get them to use the internet if nothing else.   Thank you again and i will update this thread with my results.   ... View more

Re: Android Enrollment Failed

by in Mobile Device Management
‎Dec 7 2019 11:49 PM
1 Kudo
‎Dec 7 2019 11:49 PM
1 Kudo
Hi both, thank you for replying to my message,   Firstly "officially" the latest version these devices can upgrade to is 4.4.2 . "Unofficially" i have found updates up to version 6 (Marshmallow) ?. To be honest i dont mind doing this as the devices are all out of date and warranty so if must then.... ok ? i assume this is ok to do even though the devices would need to be rooted to do so. Is this frowned upon ? being a little bit new to using Andrioid devices.   Second, yes i can get to the m.meraki url from the devices. yes i did try this. It installed the app from play store and then i got to pretty much the same place as i am now where to app will no contact Meraki.   thanks again both.   Paul ... View more

Android Enrollment Failed

by in Mobile Device Management
‎Dec 7 2019 9:02 AM
‎Dec 7 2019 9:02 AM
Hi all, i have roughly 100 Samsung GT-N8000 tablet to enrol for one of our schools. I have setup a base profile to work from but i am unable to enrol these on the Meraki platform.  If i use the QR code, i get attempting to contact server, then communication failed with server. Similar response when i user the 10 digit code.  I am working from a wiped device, all be it version 4.4.2, which i am hoping is not going to stop me from doing this.  I have removed and reinstalled the Meraki SM app but again no change.  My concern is that the link generated is malformed. the reason i feel this is when i look at the link that is generated in the "Send enrollment email" is this "Enroll in Meraki Systems Manager by opening this URL on your Android device: https://m./enroll/cf/m_index?enrollment_code=XXX-XXX-XXXX" i have replaced the 10 digit code with X's on purpose but the start of the link looks wrong. I have replaced the first part with m.meraki.com but this leads to the page not being resolved. All help appreciated.   Paul ... View more
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