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MZimb
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Member since Sep 9, 2019
09-10-2019
Community Record
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09-10-2019
05:36 AM
So I am on shard n180. When I was on the phone with support yesterday it took 25 minutes per change. We tried several networks to confirm it wasn't specific to a site. We have the same firewall's everywhere and normally these changes take less than a minute. Support concluded that there is definitely something wrong in the back end and she kicked the ticket up. I will keep you guys informed.
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09-09-2019
01:03 PM
Thanks Nolan. I am on a support with Meraki and we did a change together. So far, 22 minutes and counting.
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09-09-2019
08:06 AM
I made a change to a port and it took 17 minutes for it to take effect. Now the port is back up, however the port is still showing as black even though the device on it is reachable. All last week we were averaging 8 minutes per change. It seems to be getting worse and worse. I think direct console access would be a godsend at this point. (By console I mean a telnet or ssh session where you can make changes in real time. If you don't know what telnet or ssh is, ignorance is bliss.)
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