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Re: iPhone texts not sending

by in Wireless LAN
‎04-03-2019 11:35 AM
‎04-03-2019 11:35 AM
Wires001:  It really wasn't an issue.  iMessage to iMessage works over WiFi, but iMessage to or from Android only works with a cellular connection because it's SMS.  The reports were from users who didn't have a cellular signal to send or receive those SMS texts.   ... View more

Re: iPhone texts not sending

by in Wireless LAN
‎11-15-2018 08:55 AM
‎11-15-2018 08:55 AM
iMessages are being delivered to the recipient over WiFi.  Text messages are not being delivered to the recipient over WiFi.  Both messages are being delivered over cellular, when WiFi is turned off.  When cellular option is turned off, iMessage works, SMS text does not.  I don't see how it could be a cellular issue. Maybe I wasn't clear in my original post.   We believe it might be a port being blocked in our firewall.  Working with our network security office now.  Thank you everyone.   ... View more

iPhone texts not sending

by in Wireless LAN
‎11-14-2018 01:11 PM
‎11-14-2018 01:11 PM
I'm getting a few reports from iPhone users that texts are not being delivered to Android and non-iPhone numbers.  It seems iPhone-to-iPhone works fine, though.  When users turn off WiFi on their phones, texts are sent via cellular to. But once WiFi is turned back on, texts are not being delivered to Android phones.  I've adjusted the bitrate and dual band is selected.  Any suggestions on where else to look?   ... View more
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